Press Release: Medical Referral Patients in the Philippines Being Kicked Out & No Stipend Given

FOR IMMEDIATE RELEASE
July 27, 2023

On July 23, 2023, a social post was shared on Kewan Jela a private group on
Facebook, purportedly stating that Medical Referral patients from the RMI seeking medical
assistance in St. Luke’s Philippines are being kicked out of the hospital due to overdue debt in PI.


The Ministry of Health and Human Services (MoHHS) would like to inform the public and to
plainly state that the claims on social media are misleading and FALSE. The Ministry can
confirm that NO patient was kicked out of the hospital after surgery.
We would like to clarify that there are different degrees of complexity of surgeries, and this
helps in determining the type and extent of post-surgical care and support that is provided to
such people. While some surgeries can be simple and straightforward with the patient being
discharged early, others can be more complex thus requiring continued monitoring and
follow-up appointments. The MoHHS has always ensured that any medical referral patient to
any country receives optimal care and support as needed and entitled to.
With regards to allegations MoHHS’ ‘indebtedness’ as captured in the social media post; we
would like to place on record that there could be times when the Ministry could delay in
settling outstanding balances, but these are often cleared quickly after vetting any claims it
receives. Thus, MOHHS would like to emphatically state that no patient needing medical
care will be neglected at St. Luke’s hospital or anywhere for that matter on grounds of
payment of bills.


Also, on the issue of stipend for patients and their caregivers or escorts, we want to indicate
that it is another misinformation intended to mislead the public. Patients and their escorts are
entitled to stipends which are often provided weekly. It must however be clarified that where
a patient is on admission, his accumulated stipend is paid in bulk immediately upon their
discharge. This helps ensuring they do not receive their entitlements piecemeal. The patient’s
escort nonetheless receives their stipend weekly.


It is very unfortunate that some people resort to generating and sharing misinformation. We
do more harm than good to our community.
The Ministry of Health and Human Services implores persons who may need clarification on
any issues to reach out to verify and validate the information before resorting to publication
on traditional or social media. The Ministry’s doors remain open.

Majuro, Marshall Islands 96960

   (692) 625 7710

   rmimohreports@rmihealth.org

CONTACTS TO REMEMBER

COVID-19 Health Hotline 24-HR
→ 625-3632 (Majuro)
→ 329-8206 (Ebeye)
 
EMERGENCY ROOM NUMBERS:
 →625-4144
 →625-4543 / 625-7710 ext 2411

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